Growth & operations
Scale the agencywithout the chaos.
The SOPs and onboarding systems that let you bring on new clients smoothly and consistently — so growth stops being the thing that breaks everything.
- The outcomeA business that runs without you in every conversation
- Who it's forAgencies where every process lives in one person’s head.
- Built withSOPs · Onboarding · Agency growth
What's included
Everything insops & onboarding.
- Client onboarding workflow design and automation
- Step-by-step SOPs for every repeatable process
- Welcome sequences, intake forms and kickoff automation
- Delegation-ready documentation for new hires
- Systems designed for the size you are growing into
How I work
I simplify the journeyfrom start to launch.
A clear, personal process — no surprises, no account managers, no hand-offs. You work with me, start to finish.
- 01
Discovery
We talk. I listen.
A deep-dive call to understand your goals, your current setup and what success actually looks like for you. No templates — a custom plan built around your business.
- Free discovery call
- Custom roadmap
- 02
Build
I build with precision.
Once the plan is locked in I get to work. Regular updates, a clear timeline and complete transparency at every step. I integrate, test and refine until everything works properly.
- Regular updates
- Fully tested
- 03
Handoff
You get full control.
A complete, tested system with full documentation and a personal walkthrough call — so you can run everything confidently from day one. I am always available after.
- Personal walkthrough
- Ongoing support
Questions
About sops & onboarding.
The things people ask before they commit. If yours is not here, ask it on the call.
I interview you, watch you do it once, then write the version someone else could follow — and you correct it. That is far faster than asking you to document it yourself, which is why it never gets done.
Wherever your team already works — Notion, Google Docs, ClickUp, or inside GoHighLevel. A document nobody opens is not an SOP.
That is usually the bigger win. Contract signed triggers intake, which triggers account creation, kickoff booking and the welcome sequence, with no manual step.
Related
Often builtalongside this.
These tend to come up in the same conversation — most projects combine two or three.
Proof
What happensafter the build.
Real people, real results — no scripts, just honest feedback from the businesses I build for.
Hunaid completely transformed our GHL setup. Lead response time dropped from hours to minutes, and our conversion rates have never been better. One of the best investments we have made for our business.
Got my A2P registration approved on the very first submission — no back and forth. Hunaid made the entire compliance process completely stress-free. My SMS campaigns are running without any interruptions.
Our emails were constantly going to spam. Hunaid fixed our deliverability in just a few days. Open rates went from 12% to over 38%. Incredible work — responsive, professional and results-driven.
Growth & operations
Ready to talk aboutsops & onboarding?
Tell me what you're trying to fix and I'll tell you what I'd build, what it takes and whether you actually need it.
Spots fill fast — most weeks I take on two new builds.